Key Focus Areas

Keppel Land was seeking to enhance performance organisation-wide. To do so, it revamped it’s performance management appraisal system, and needed to transform mindsets and skills to create a real behavioral shift. Change needs to start from the top, so the series kicked off with the sessions for the C-Suite leaders, before cascading down the rest of the leadership levels. The focus of the solutions was to:

• Elevate leadership impact and balance
• Inspire high performance
• Nurture a high trust culture

Solution and Results

The Keppel Land Executive Conversations Series was a highly customised Keppel Land centric solution that integrated with it’s performance management framework and performance appraisal system. It comprised of 3 half-day virtual sessions, delivered at intervals of 2-4 weeks for each batch of leaders.

• C-Suite Level: All the C-Suite leaders attended the complete 3 session series. Their inputs were further integrated into the series for the rest of the leadership levels.
• Head of Departments and People Managers: A year long journey of 6 half-day sessions including project management, executive division making, influential conversations, innovate to win and the opportunity of change.

Success Indicators

• Greater Empowerment of Staff by Leaders: Increase in frequency of performance management conversations.
• Enhanced Accountability Demonstrated by Staff: Great proactiveness in updates received from staff.
• Increase in Learning: Increased by 19.6%
• Willingness & Inspiration to Apply the Learning: 86.85%
• Overall Value of the Program: 88.11%
• Overall Rating of Facilitators:  90.93%